Refund policy
Returns & Refunds
At Haunt, every garment is printed in-house and produced specifically for your order.
Because of this, we do not accept returns or exchanges for:
- Incorrect size selection
- Change of mind
- Minor variations in print placement, colour, or finish
- Orders placed in error
Please check our size guide carefully before placing your order.
Faulty or Incorrect Items
If your order arrives damaged, faulty, or you receive the wrong item, please contact us within 14 days of delivery.
Email: jack@hauntattire.co.uk
Please include:
- Your order number
- A description of the issue
- Clear photographs showing the problem
If the item is confirmed to be faulty or incorrect, we will arrange a replacement or refund where appropriate.
Refunds
Refunds are only issued for items confirmed to be faulty, damaged, or incorrectly supplied.
If a refund is approved, it will be returned to your original payment method. Please allow several business days for your bank or payment provider to process the transaction.
Contact
For any questions regarding your order, please contact:
jack@hauntattire.co.uk